Shipping policy
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This Shipping Policy outlines the details of our shipping practices, includingdelivery.1. Order Processing Time1.1. Order Confirmation: Once your order is placed, you will receive an orderconfirmation email with the details of your purchase.1.2. Processing Time: Unless you pay a rush fee, most orders are processedwithin 3-7 business days, depending on the order size. (Weekends andholidays are excluded) Processing times are totally separate from the shipping time frame you choose. Custom or made-to-order items may have longer processing times, which will be clearly indicated on the product page in the description belowthe product.2. Shipping Methods and Delivery2.1. Shipping Carriers: We work with reputable shipping carriers, such asUSPS and UPS, to ensure reliable and timely delivery of your orders. Pleaseremember that due to the upcoming holidays, shipping carriers can sometimes delay packages due to their workload.2.2. Shipping Options: During checkout, you can select from availableshipping options, including standard, expedited, or express shipping, depending on your location. The pick-up option is also available at checkout.2.3. Estimated Delivery Times: Delivery times vary based on your location,selected shipping method, and product availability. Estimated delivery times will beprovided during the checkout process. Our Processing times and turnaround times are separate from shipping times.2.4. Tracking: Once your order has been shipped, you will receive a shippingconfirmation email containing tracking information. You can use thisinformation to track the status of your delivery.2.5. International Shipping: “Digital Designs And More, by La'di Vicki C Abraham", may offer international shipping to selectdestinations. Please note that international shipping may incur additionalfees, such as customs duties and taxes, which are the recipient's responsibility.3. Shipping Costs & Delays
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3.1. Shipping charges are calculated based on factors including the shipping method, destination, order weight, and size. Before finalizing your purchase, you will see the shipping cost during checkout.
3.2. Free Shipping: “Digital Designs and More, by La'di Vicki C Abraham”, may offer promotions, such as free shipping, from time to time.
3.3. Shipping Delays: “Digital Designs and More, by La'di Vicki C Abraham” , is committed to meeting estimated delivery times; however, we cannot guarantee delivery dates. Shipping delays may occur due to factors beyond our control, such as weather, carrier issues, or high-demand periods.
3.4. Shipping Communication In the event of a significant shipping delay, "Digital Designs and More, by La'di Vicki C Abraham“, will make every effort to communicate updates to affected customers.
4. Address Accuracy
4.1. Address Information: It is essential to provide accurate and complete shipping
information during checkout. “Digital Designs and More, by La'di Vicki C Abraham”, is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
4.2. Address Changes: If you need to make changes to your shipping address after your order has been placed, don't hesitate to get in touch with our customer support
team at vickicabraham.va@gmail.com as soon as possible. We will do our best to
accommodate your request, but changes may not be possible once the order has been shipped.
5. Returns and Refunds
For information on returns and refunds, please refer to our Return Policy.
6.) Contact us: If you have any questions or concerns or require assistance with your order or shipment, please get in touch with our customer support team at:
Email: vickicabraham.va@gmail.com
Phone Number: 706-664-1958
We appreciate your business and aim to provide you with the best possible shopping experience. Thank you for choosing us for all your custom needs.
By making a purchase through, "Digital Designs and More, by La'di Vicki Abraham", you acknowledge that you have read and understand the policy.